Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and nonetheless needed to wait in line for almost an hour to use a self examine in kiosk. Initial impression was the room was very good dirtyroluette however the TV did not work. We were suggested to examine in w the entrance desk in the AM, which we did. They requested if it was ok to enter the room whilst we had been gone for the day, sightseeing.
- We recognize you taking the time to supply your suggestions, Lisa.
- This enterprise uses tools supplied by Tripadvisor to encourage and collect guest evaluations, together with this one.
- This isn’t the Flamingo I truly have stayed at and loved up to now.
- We have been advised to verify in w the front desk in the AM, which we did.
- Arrived after 10 PM on a Thursday night time and nonetheless needed to wait in line for nearly an hour to use a self examine in kiosk.
This just isn’t the Flamingo I actually have stayed at and enjoyed up to now. Thinking we would not be in the room a lot, we determined to only make-do. When we woke Monday I wished to jump int he bathe. Water barely warmed up, so I took a quick one. I don’t normally call and complain as a end result of I don’t need them considering I am on the lookout for any freebies.
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We gave the OK however my husband took photographs of all of our stuff earlier than we left. I tried to call the customer service number but was knowledgeable that they have been out of the US and I needed to speak to someone on site. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it proper in the end. My husband additionally tried to speak to Caesar’s Rewards, , and so they only pointed out what the supervisor looked like so we may ask to talk to her once we made to the entrance of the road.
Not The Best – Flamingo Las Vegas Hotel & Casino
So we referred to as all the means down to the entrance desk to let them know, to no avail bc they did not present or contact us back either. The “grievance call” obtained by way of to somebody, the next day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to satisfy with and we couldn’t likelihood lacking our flights over one other disappointing customer service experience, so we were pressured to used the self kiosk to take a glance at. We will NEVER advocate the Flamingo to anyone for anything. We recognize you taking the time to provide your feedback, Lisa. Your comments have been shared with the appropriate staff for his or her enter and a spotlight. We value your patronage and hope to look ahead to welcoming you back.
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Not The Best – Flamingo Las Vegas Resort & Casino
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there in the past. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) comparable in worth however a lot cleaner and never in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in price but wanting significantly better. Until some modifications occur, I won’t recommend this place to anyone. I did notice that a few of the buttons int he hallways for the elevators didn’t work.
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However, I did name in regards to the lack of sizzling water and somehow they made some adjustment and got the water warmer within a quantity of hours. I did not complain concerning the other issues in the room. This enterprise uses instruments provided by Tripadvisor to encourage and acquire visitor evaluations, including this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you again for another nice time at Flamingo Las Vegas soon.
I inform the employee that we want to speak to the manager, and gesture to the blonde lady that was pointed out to us, however she sees me, turns on her heel and walks the opposite method. We inquired what could be accomplished concerning the TV issue and she or he provided to “improve us” to a room with an identical view. I referred to as the customer support line once more to see if there was ANYONE else that I might communicate to and all I received again was an unapologetic, monotone, lady that offered to file a complaint for me. We waited the relaxation of the evening for the Engineering Manager to show up with his “clarification or apology” but you guessed it, no present.
Not The Best – Flamingo Las Vegas Lodge & Casino
We respect you taking the time to provide your feedback, Timgerkman2021. We appreciate you taking the time to offer your suggestions, Saleslady730. We respect you taking the time to provide your feedback, Katie. Roulette supplier was mean and took her sweet time rearranging chips. Other folks walked away from the table because of her terrible attitude. This was my 3rd and final time staying at the flamingo.